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Microsoft Teams

Published onMay 19, 2020
Microsoft Teams

Full Product Data Collection

Data collected January-February 2020

Product name

Microsoft Teams

Product URL

https://teams.microsoft.com

Parent organisation

Microsoft

Workflow category

Collaboration & editing

Date product founded

2017

Product description

A unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration.

What type of company or organisation is the product owned by?

Publicly-listed company (or group)

Is the company profit-making?

Yes, profitable

How is this product funded?

Subscriptions

What market share does the tool have?

Market dominance

Is there an Open Source alternative in this product space?

Yes. Mattermost, Wire, Riot.im, Spectrum Chat

When did the company last release new features?

Apr-2019. Data Loss Prevention for chat messages and channel conversations;

Have they shared details of the product roadmap?

Yes. Phone System Administration Enhancements - Jan-2020, Read Receipts in private chats - Jan-2020, Flow can now notify individual users within Teams - Q2-2020

Is there talk of the product raising further investment?

No

Is there talk of the product being acquired?

No

Have there been any newsworthy business issues or challenges in the last 12 months?

No

Is there a pricing model listed on the website?

Yes

How clear & transparent is this pricing model?

Very: full pricing listed

What is the range of prices offered?

Business $5/user/month
Business Standard - $12.50/user/month
Business Premium - $20/user/month

What factors drive higher pricing?

Additional features

What skills are needed to get this tool set up & usable?

Plug & play (any non-technical user can do it)

What skills are needed to USE this tool day-to-day?

Plug & play (any non-technical user can do it)

Does this tool use proprietary file formats for saving documents & outputs?

Has proprietary file formats but offers open options

Is the product reliant on 3rd-party APIs or interoperability to function?

No

Have there been any newsworthy technical issues in the last 3 years?

No

How clear is the Terms of Service for users (i.e. publishing customers)?

Simplified, plain English TOS

Does the product have a data collection & usage policy on its website? (Can be a GDPR statement)?

Yes, comprehensive.

Is their data policy “GDPR everywhere”?

Yes, GDPR compliant globally

Does the product require your audience to sign-in to use it?

N/A not an audience-facing tool

IF SIGN IN REQUIRED: Does audience sign-in use 3rd party platforms?

N/A not an audience-facing tool

Does the public product website mention how to export or transfer your data to another service?

Yes: Audience can data export, Yes: Export/transfer publisher content, Yes: Export publisher metadata

Does the public product website mention how to delete your data?

Yes: for publisher data only

Have there been any newsworthy security breaches with this product in the last 3 years?

No

Does the company have an accessibility statement on its website?

Yes

Does the company release information on the diversity of the workforce?

Yes

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