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WeTransfer

Published onMay 19, 2020
WeTransfer

Full Product Data Collection

Data collected January-February 2020

Product name

WeTransfer

Product URL

https://wetransfer.com/

Parent organisation

N/A

Workflow category

Collaboration & editing

Date product founded

2009

Product description

A web-based service for uploading and sharing large files, up to 2GB in size.

What type of company or organisation is the product owned by?

Privately-owned company (or group)

Is the company profit-making?

No, loss-making

How is this product funded?

Advertising, Subscriptions

What market share does the tool have?

One of the leading products (#3-7)

Is there an Open Source alternative in this product space?

Yes. Firefox Send, Jirafeau, Framadrop, ProjectSend, PsiTransfer

When did the company last release new features?

Oct-2019. Ability to browse the Paper store

Have they shared details of the product roadmap?

No

Is there talk of the product raising further investment?

No

Is there talk of the product being acquired?

No

Have there been any newsworthy business issues or challenges in the last 12 months?

No

Is there a pricing model listed on the website?

Yes

How clear & transparent is this pricing model?

Very: full pricing listed

What is the range of prices offered?

Free tier available.
WeTransfer Pro - $12/user/month

What factors drive higher pricing?

Additional features, More audience (e.g. more subscribers, traffic)

What skills are needed to get this tool set up & usable?

Plug & play (any non-technical user can do it)

What skills are needed to USE this tool day-to-day?

Plug & play (any non-technical user can do it)

Does this tool use proprietary file formats for saving documents & outputs?

Cannot tell

Is the product reliant on 3rd-party APIs or interoperability to function?

No

Have there been any newsworthy technical issues in the last 3 years?

No

How clear is the Terms of Service for users (i.e. publishing customers)?

Simplified, plain English TOS

Does the product have a data collection & usage policy on its website? (Can be a GDPR statement)?

Yes, comprehensive.

Is their data policy “GDPR everywhere”?

No GDPR policy information available

Does the product require your audience to sign-in to use it?

No, sign-in is optional

IF SIGN IN REQUIRED: Does audience sign-in use 3rd party platforms?

No 3rd party auth, just a user account

Does the public product website mention how to export or transfer your data to another service?

Yes: Export/transfer publisher content

Does the public product website mention how to delete your data?

Yes: for publisher data only

Have there been any newsworthy security breaches with this product in the last 3 years?

Yes. Some file transfer emails were sent to the wrong individuals.

Does the company have an accessibility statement on its website?

No / cannot find

Does the company release information on the diversity of the workforce?

No

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